The case for employee engagement is now well established – engaged employees are more successful and productive employees.
Few would doubt that, it makes common sense. For the doubters the MacLeod report lays out the evidence of the return on investment of improving engagement, including the data produced by Gallup who, in 2006 examined 23,910 business units and compared top quartile and bottom quartile financial performance with engagement scores.
Sally Bibb explores this and the missing ingredient
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