Duration

Two days

Who is it for?

Managers, leaders and HR professionals who need to understand the prevailing social, technological, environmental and economic trends and the changes they can make to better lead their teams and organisations. This programme can be adapted to your specific needs and objectives.

Benefits to the individual and the organisation:

For the individual:

• Understand the key issues that you need to respond to in relation to your employees and consumers
• Understand the implications for you as leaders and direction-setters
• Create an environment where your Gen Y workforce can thrive
• De-mystify social computing, social networking, new business models and Generation Y

For the organisation:

• Explore alternative business models which thrive in this new environment
• Consider organisational structures that embrace the new world of work
• Understand consumers’ expectations
• Save making mistakes that many have made

Summary of programme and objectives

In the last five to ten years the world has changed in significant ways. Globalisation, the impact of technology and a ‘digital’ generation have all had implications on the workplace. From different business models, greater power to the consumer, a workforce that has very different expectations and attitudes to a more competitive landscape, no sector or organisation is immune.

Over the two days, delegates will explore:

• Social computing and its impact on workforce behaviour, client relationships, learning, knowledge management and innovation
• The internet’s effect on attitudes and behaviours of your workforce and customers
• Changing business models and how they affect your organisation
• The changing workforce and consumer base (Generation Y and Generation Z)
• Implications on organisations – what new demands and opportunities are presented?

Contact us now for more information or to book a programme